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How can I deactivate an account?

Karan Saraf avatar
Written by Karan Saraf
Updated over a month ago

If you want to deactivate any linked account, you can simply raise a deactivation request via the account manager page. For this follow the steps as below:

  • Go to the profile icon. From the drop down - click on ‘Account Manager’.

  • Click on the ‘Edit’ option - which you will find next to the account name.

  • Click on ‘Remove Account’ and you’re all done!

Please note: It may take up to 8-12 hours for your account deactivation request to get processed.

Once you remove or deactivate an account. You will lose access to any ruleset, campaign strategy that was made on that account. Please make sure you move everything to your active accounts before removing your account.

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